Shipping Overview
We are committed to delivering your orders with care and efficiency. Our team processes all purchases within 1-2 business days, ensuring your selected items are carefully packed and dispatched. Whether you're shopping for performance-driven footwear, everyday essentials, or specialized gear, we prioritize secure packaging to protect your items during transit. Our logistics network is optimized to handle diverse product categories, from rugged outdoor equipment to delicate fashion accessories, guaranteeing a seamless delivery experience.
Shipping Timeframe
Processing times may vary slightly depending on order volume and item availability. Most orders are prepared for shipment within 48 hours of purchase, excluding weekends and holidays. Once dispatched, delivery durations depend on your location and selected shipping method. Remote areas or international destinations may experience slightly longer transit periods. Rest assured, we continuously monitor carrier performance to minimize delays.
Shipping Costs
We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. Shipping fees are automatically calculated at checkout based on your order total and destination. For bulk purchases or commercial orders, please contact our support team for customized shipping solutions.
Shipping Regions
We currently ship to most countries worldwide, including all 50 U.S. states, Canada, European Union nations, and select Asian territories. Some restrictions may apply to certain remote islands, military bases, or regions with customs limitations. During checkout, our system will automatically verify if we can deliver to your address. For inquiries about specific locations not listed, please reach out to our customer service team.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor your package's journey. Our system updates tracking information in real-time as carriers scan your shipment. If you haven't received tracking details within 3 business days after order confirmation, please check your spam folder or contact us at
[email protected] for assistance.
Delayed or Lost Shipments
While we strive for timely deliveries, occasional delays may occur due to weather events, customs inspections, or carrier logistical challenges. If your shipment exceeds the estimated delivery window by more than 5 business days, please email
[email protected] with your order number. For lost packages confirmed by the carrier, we'll either resend your items or issue a full refund at your discretion. Our support team responds within 24 hours on business days.
Customs & Import Duties
International shipments may be subject to customs fees, import taxes, or other charges imposed by your local authorities. These fees are the responsibility of the recipient and are not included in our product prices or shipping costs. We declare all packages at full value as required by international trade laws. For accurate duty estimates, we recommend consulting your country's customs website before ordering. Note that customs processing times may add to your overall delivery duration.